Welcome to another installment of From Our Desk to Yours. Applian Technologies has always been a customer-oriented software company. With a number of products that help people record video and audio off the Internet, we’ve learned a thing or two about customer service over the years so we thought we’d share how we roll. We… Read more »
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From Our Desk to Yours: Adventures in Customer Service – Part 2
New Applian Media Browser Toolbar
Today we have just released a cool gadget – the Free Applian Media Browser Toolbar. From within Internet Explorer or Firefox, you can stay notified when Applian product news and updates occur, quickly get access to tutorials and help with streaming media recording problems, as well as some handy gadgets including a search box, radio… Read more »
Cool New Product News for May
The Applian Advantage Club: A while back I asked some of you for your opinion about a “Members Only Club” – a club for Suite owners that would offer certain benefits to its members. Well we still plan on starting the club – it’s just taken a bit longer than we thought. We are redoing… Read more »
Replay Converter 2.0
Our new video and audio file format conversion software Replay Converter 2.0 was released today, with more support for iPod, FLV videos (like YouTube), more control over conversion settings, and more conversion options. It’s a free update for any current Replay Converter user. Besides being really easy to use, Replay Converter stands out for two… Read more »