Posts Categorized: Applian News

Let’s Talk About Replay Media Catcher and HTTPS

Replay Media Catcher HTTPS/SSL Scanning

Keeping up with the constant changes in streaming protocols is just the job for Replay Media Catcher‘s Engineers. They like a challenge and frequently whip up very smart solutions to very tough problems. If you’ve installed the most recent version of Replay Media Catcher, you’ll see that we’ve made some great improvements. And if you like to download streams from YouTube, then you’ve likely seen the new prompt to install a CA certificate. So what’s that all about? Have no fear! We’re here to break it down for you. Let’s get nerdy, shall we?

YouTube and some other sites now stream their media over an HTTPS connection by default. So what is HTTPS? Hyper Text Transfer Protocol Secure is the secure version of http. Typically used when a secure connection is necessary. Like for ecommerce transactions and such. When you connect to a website that is using HTTPS, the session is encrypted with a Digital Certificate.

Let’s first look at how Replay Media Catcher downloads, then we’ll explain how installing the CA Certificate helps it to do it’s job better.  When you switch on Replay Media Catcher, it starts sniffing the network traffic. Looking for media to download. As you come across streaming video or music, Replay Media Catcher decodes that network traffic and if it understands what it is seeing on the network, it tries to detect and download the media based on intelligence we’ve written for that protocol. Pretty slick, right? That’s how Replay Media Catcher can download so much more without browser plugins. It simply does not need them. It only listens to the network.

Let’s say you’ve switched on Replay Media Catcher’s monitoring and you’re happily browsing along and decide to download the latest viral video on YouTube. Remember we said that YouTube is now streaming their media over an HTTPS connection.. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. When you see HTTPS in the URL, you are using the SSL/TLS protocol to speak to that website. Replay Media Catcher will then not understand that traffic and disregard it.  That sounds like bad news, right? Nope! Read on…

If you’re running Replay Media Catcher version 5.0.1.46 or later, you’ll notice a new prompt when it first sees media from a site that is streaming over HTTPS. This prompt explains that in order for Replay Media Catcher to scan for media that is streamed over HTTPS, a CA certificate is required to be created. A CA (Certificate Authority) is an authority in a network that issues and manages security credentials.

You can choose to allow HTTPS scanning or not. If you choose no, Replay Media Catcher will ignore any HTTPS streaming and you’ll be sad. That breaks my heart. Say YES!

Replay Media Catcher HTTPS

If you choose YES, (and we recommend you do) then Windows will prompt you to install the CA certificate.  Windows presents you with this:

Windows Security Warning

The title of the window says “Security Warning”. Yeah, well…it’s not a problem. Windows is just letting you know that a certificate is about to be installed. Windows says that it cannot validate the certificate as actually being from Replay Media Catcher, but have no fear. We have created a certificate called Replay Media Catcher 5 SSL Scanner Root. Essentially, it allows Replay Media Catcher to scan HTTPS traffic like that being served by YouTube for downloadable media. It is absolutely safe. And you are not putting yourself or your computer in any danger by installing it.

Don’t miss out on all the great streaming goodness that Replay Media Catcher can download. It’s waaay smarter than any other streaming media downloader. Guaranteed!

Don’t hesitate to contact us with any questions!

New: Troubleshooter for Replay Media Catcher

Troubleshooter

Obviously Replay Media Catcher is the bomb when it comes to downloading streaming media. But with millions of online streams and dozens of ever-changing protocols, we decided to offer up some special help for owners of Replay Media Catcher.

Don’t fret. We got your back. Shooting up some trouble! We find that no fuss self-help is appreciated by our customers. Sure, we still have our fabulously handsome support team ready to assist. But sometimes, when you’re stuck, you just want to help yourself to some answers.

Next time you find yourself unable to download some streaming media goodness, or you’ve lost your activation code, give our new Replay Media Catcher Troubleshooter a whirl.

Valentine’s Weekend Sale!

Take $20 OFF the Replay Capture Suite

Whether you’re taken, single, or otherwise, we’re here so you can skip the flowers and chocolate and get right to the good stuff. For a limited time (until the end of Monday, February 17th 2014) we are offering our Replay Capture Suite at a discounted rate.

In fact, we’re taking 20 bucks off. Yup. A whole quarter of the price is saying goodbye because we love you. So give it to someone you care about, or just treat yo’self. Get all the tools you need to capture any video or audio!

Simply enter Discount Code: VDay2014 – SUITE at checkout and get $20 off Replay Capture Suite. Xo.

Will Google Ever Let Us Advertise? Help me Susan Wojcicki.

Until about five years ago, we used to be good sized advertisers on Adwords. Google abruptly changed their policies, and with very little warning banished us from Adwords and AdSense. Forever. We never really had a good explanation as to why this happened, only some vague references to “hacking and cracking” in their Terms of Service. (We are fully DMCA compliant, so this is quite puzzling – and unfair.) It was more frustrating at the time because our competitors were allowed to continue advertising. And even today, we still see Google ads for competing products. Google even subsidizes RealPlayer, which offers a basic download functionality along with the bloatware (IMO) that makes up the rest of the product. Today – I’ve finally had enough.

At Ad:Tech in San Francisco, I watched an excellent presentation by Susan Wojcicki, Google’s SVP of Advertising, on the future of online ads. After her speech, I cornered her backstage and explained to her that we never really got a fair hearing, and that Google being the #1 advertising platform has a duty to keep an open playing field. She took my card, and promised to get their Policy Team on the case. She wouldn’t give me her contact info, but I know where she works 😉

I’m not optimistic that Google will change for us. I believe the MPAA and other studios pressure Google to block downloading products. That being said, I wonder why the MPAA doesn’t raise a fuss about RealPlayer being bundled with Google Toolbar and Chrome – both of which subsidize Real’s downloads. Our tools are superior, but it’s still a competitor we have to deal with, and having exclusive access to Google’s products in our category gives them an unfair advantage.

Susan Wojcicki – I’m awaiting a reply…

Thank You to our Customers

A big thank you to our customers! Recently we sent out two sets of emails asking some of you to answer a few marketing and product development questions. The responses we received were amazing! We were incredibly surprised and pleased by the number of you who took the time to answer our questions; thoughtfully and carefully. We are so lucky to have such a wonderfully supportive and smart customer base.

You may not realize how small a company Applian is. While it’s true that we sell our software worldwide there are only a handful of us who develop, support and market Applian products. The answers we receive from you are incredibly valuable to us both in understanding how to position our current products but also in guiding us in developing future recording software. It means a lot that you have provided so many smart insights and ideas. Thank you.

We just wanted to let you know how much we appreciate you! And please feel free to keep sharing. We are always happy to hear new and unusual product usage stories or to hear your suggestions for future products and features.

Thanks!

All the best,

Bill & all the folks at Applian

New Web Site

Quick Applian news: we launched our brand spankin’ new web site last week. We’ve tried to simplify the navigation, and make more use of video throughout the site.
More cool stuff coming…