Posts Categorized: Applian News

What’s Hot: Apple’s New Video Streaming Service

Season’s Greetings.

Oh wait, you haven’t heard? It is the season of new streaming releases, and we are here for it. 

First, we’ve got the hotly anticipated Disney+ that is now streaming all your favorites and newly released, never before seen originals that are making waves with all your friends and family. Now, we’ve got Apple TV’s new streaming service: Apple TV+

Okay, maybe Apple’s newest streaming service isn’t entirely brand new this week, but it is definitely here, having debuted officially earlier this month, and we need to talk about it. 

It’s positioning itself as a competitor to Netflix, getting ready to stream your favorite shows and movies, as well as creating its own original content and poising itself as a fixture in your living room.

If you already own an Apple TV device, then the crossover is easy, and it’s simple to subscribe to the brand new service, and get streaming.  Ringing in at about $5 a month, it’s a pretty affordable contender to replace or accompany all your classic streaming favorites. 

The streaming service offers a free trial period of 7 days, as well as a free music streaming program for students. It’s a pretty great incentive to sign up, even if just to add to your growing army of streaming options. In our opinion, you can never have too many options to watch and capture the best shows streaming online.

An added bonus of Apple TV+? Shows and movies are available to watch online and offline, from any Apple device.

Luckily, Replay Video Capture is here to make sure that no matter where you are watching, you can capture your favorite movies and shows (and even a few new ones!)…

Not sure how to do it? Take a look at our handy how-to guide, get the latest version of Replay Video Capture, and make sure that you are geared up to get the hottest shows and movies streaming online this season!

Get Replay Video Capture

Everything You Need to Know About Disney+

We’ve got great news for Disney fans, or just for all the movie-lovers out there…

All your favorite Disney movies can now be found in a brand new home, Disney+ (pronounced “Disney Plus”). It’s time to say a brief “goodbye” to old classics like “The Lion King”, and new crowd pleasers like “Coco”, who’ll be leaving the other popular streaming sites to live in one handy place… Disney+. Now you can enjoy a full roster of all your favorite high-quality family favorites from the convenience of one central location.

This brand-spanking-new streaming service has just debuted this week, launching officially in the US, Canada and the Netherlands on November 12th. (If you are in Australia or New Zealand, stay tuned for November 19th, as it’s set to release there on that date…)

And while this highly anticipated streaming service has been long-awaited, it definitely holds its fair share of mystery. Luckily, we are here to help you get the latest on your favorite family-friendly movies and shows, so you can browse and capture till your heart’s content

The Fundamentals

Disney+ is a subscription streaming service, so it’s a paid service, but at $6.99 a month (or $69.99 per year) it’s priced competitively with the services you are already subscribing to. The caveat is that it is primed to be the exclusive source to find all of the titles that are proprietary, so you won’t be able to get them on Netflix or Amazon Prime Video anymore. To see them, you’ll need to get a subscription to Disney+. 

However, just like all of the streaming services you know and love, Disney+ will be available to watch online, on RokuTV or streaming devices, or AppleTV and more.

What’s On?

Disney+ will act and function a lot like your favorite streaming services, but it will exclusively feature content from Disney and its partners. Expect to see titles from: 

  • Pixar 
  • Marvel Studio 
  • Star Wars & Lucasfilm 
  • Twentieth Century Fox 
  • National Geographic 
  • The Simpsons
  • and more… 

Maybe one of the coolest features is that besides getting your favorite family-friendly titles, Disney+ will also begin production on original movies and series. The latest offerings? A live-action remake of “Lady and the Tramp” and a Star Wars live-action drama series: “The Mandalorian”. The two brand new features will headline the new Disney+ lineup.


Capture “Lady & the Tramp” with Replay Video Capture!

Capture “The Mandalorian” with Replay Video Capture!

Are you ready for your streaming to get a little bit more magical? Cue up Replay Video Capture, or check out how to do it if you don’t know already, and get ready to watch your all your Disney favorites!

Get Your Updates! The Latest from Replay Video Capture & More…

You’ve asked and we heard you! 

We’ve been hard at work, cooking up some fresh updates to make your favorite products even better! This time, we’ve included fixes, updates and more to make sure that the products you already love are working better than ever, giving you the ultimate capture experience that you can take with you to enjoy anywhere.

What have we been cooking?

Replay Video Capture

We are super excited about this one!

Now you can run Replay Video Capture from your thumb drive, so you can save space and still capture all of your favorites!

That’s not all… We’ve made tons of fixes and improvements on more of your favorite products as well:

Replay Media Catcher

  • DVR Support for latest Windows 10
  • Improvements to Live Stream Monitor features
  • Npcap replacement of winpcap
  • Improved HTTPS detection
  • Improved HLS protocol detection
  • Improvements to Wistia hosted video detection
  • Improved Shoutcast protocol detection
  • Extraction engine Support for CloudFlare protected sites

Replay Music

  • DVR Support for latest Windows 10
  • Improvements to Live Stream Monitor features
  • Npcap replacement of winpcap

Replay Radio

  • Improved Shoutcast protocol detection

Replay Media Splitter

  • Debugs added to support loading and saving AVI & GIF files
  • Improvements to MP4 audio/video synchronization

Replay Converter

  • DVR Support for latest Windows 10
  • Improvements to Live Stream Monitor features

Get the latest updates and more! And if you are feeling stuck, make sure to reach out to our incredible support team… Ready to get started?

Adventures & Lessons in Customer Service: Part One

Adventures in Customer Service

Applian has always been a customer-oriented software company. With a number of products that help people record video and audio off of the Internet, we’ve learned a thing or two about customer service over the years. With this in mind, we thought we’d share how we roll. And, we care so much about it that this one is a double volume post (stay tuned for part 2!).

You can’t please everyone… but try really hard!

Customers write in with all sorts of questions. Everything from “What’s my Activation Code?” to “Why can’t I record this video while my computer is off?” Some questions have easy answers; others require a bit of investigation. So how do we keep the conversation positive and helpful all the time?

1. We actually READ what you write. It’s important that we resist the urge to skim communications and jump to the answer. Yeah, yeah, we know it happens. But if you treat emails like a grocery list, you’ll likely miss something and provide bad or incomplete information.

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2. We recognize that your time is valuable. Just like you, we aren’t glued to our inboxes (actually, that’s not really true – we’re pretty glued). Regardless, we want you to get back to the important stuff, like using our products. So we always try to get all the information needed with the least amount of back-and-forth communication possible.

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3. Don’t be a jerk! That goes for both the support team and the customer. The anonymity of the Internet can often lead people to type things that they would never say to your face. Thankfully 99.9% of our customers are perfectly charming. Like, people we’d actually hang out with. Every once in a while a bad apple will drop into our inbox and be downright horrid. Our plan? Send it to Tom, our Chief Operations Officer, who has the uncanny ability to turn every scary monster into a cuddly kitten.

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4. We’re armed with a team of humans. Our (awesome) software products are downloaded thousands of times per day. So, of course we want to be ready to answer any and all questions. We couldn’t do it without a staff of smart people. Really smart people. Robots are cool and all, but not really our thing.

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5. The Special Sauce is important. When customers write in for help, the ticket is answered by the member of our support team that’s most knowledgeable about that particular product. If you need help with Replay Media Catcher, Shellie will be the one to sort it out for you. Cheryl will take all your Replay Music questions. And, Chad & Sheryl will help out with sales and ordering.

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As a customer, what are some of the ways that a company can show you that they value your business? We hope we’re on your list of favorite companies. If not, let us know how we can do better!

From Our Desk to Yours: How We Like to Get It Done

Organization tips and more for working remotely.

As a company with multiple products, and leadership located all across the US, we’re committed to being a business that is not only in touch with our customers but with each other. As they say, teamwork makes the dream work, right?

A successful software company doesn’t always need to operate out of an office, and for us to have the talent that makes Applian what it is today, we can’t possibly have everyone in the same place at the same time every day. That being said, there are some tricks we’ve learned to make sure that our team stays productive, no matter where they have a desk.

Email. Email. Email.

Obviously, this is the main form of communication in any office — remote or cubicle — everyone needs an effective email client. Aside from that, we also have developed some tricks to get the most out of constructing and composing our inbox.

  • Voice recognition is great for any (ahem) “slow-typers” or for those moments when you, say, slip off your bike and break a wrist? Yeah, ouch. We like Windows 7 Voice Recognition software on PC.
  • Don’t underestimate bolding, bullet-ing, and highlighting. When you are dealing with a large quantity of email every day, it is important to compose email structure with intention. If you can’t make it short, then space it all out. And don’t be afraid to highlight call-to-action for those who need to know the important stuff. Email-skimming is real, people.

Virtual filing cabinets and whiteboards.

Organizing tasks and records is just as important in a virtual office environment as it is for a physical one. Not only is it helpful to be able to reach back and find past work or finances, but it’s important that everyone else who needs to can. Thank the stars for the cloud!

  • Everyone needs a basic, overall file storing space, and as a company we like the Dropbox experience as it can sync to desktop.
  • Basecamp works great for tracking and squishing bugs, especially so the whole Customer Service Team is on the same page and our Leadership Team can follow along and get super-impressed with their awesomeness.

Talk through it.

We’re huge fans of chatting it up. Whether it’s business-related or not (okay, so usually it is). There’s a ton of tools out there to get your whole team in on the conversation, literally.

  • Skype. Of course. Most of our calls are Video. Mostly so that we can all make fun of whatever might be happening in the background. Typically, we like to record the super-important meetings with our very own Replay Telecorder or Replay Video Capture to get all the good stuff and have it on file if we need to go back to important deliverables.
  • On occasion GoToMeeting is helpful for client or business development calls. It’s just healthy to simply get up and give someone a call on the phone… talking in-person really does get things done faster and will always have a more personal touch.
  • Keep outlets open for old school! We use Onebox for those now-and-then customers who want to call in and leave a message, and (believe it or not) we even get faxes sometimes, so we take advantage of eFax for those rare cases.

Real face time.

One of the most important factors is blocking out time to have work retreats and connect with our team one-on-one. These excursions provide the necessary blend of relaxation and company-bonding to make sure everyone feels a part of Applian as a whole. Being behind a computer screen can make you forget the big picture.

It’s 5 o’clock somewhere.

We try to recognize that everyone has their own schedule. Some of us stay up late and code, others need a more 9 to 5 routine, and sometimes, our meetings might interfere with the whole life-work balance. It’s not too unusual for us to have a long Skype session with people dropping in and out to make an errand, attend an appointment, and (most likely) enjoy a good glass of wine. In fact, the latter tends to help when everything gets stressful and miscommunication is likely. On that note, we recommend Black Box Wines / BevMo as an alternative productivity resource and attitude refinement tool.

Whether you work from home, out of a coffee shop, or have your own corporate environment to adapt to, we know it can get tough to stay connected, productive, and inspired. Hopefully, some of those resources can help.

Have some we should know about it? Let us know in the comments below — we’d love to find out!

Update! The New Replay Video Capture 8

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The all new Replay Video Capture 8 has finally arrived! We’re excited to offer you the best of recording streaming software made even better. Beyond the amazing elements already in Replay Video Capture, this latest update boasts a slew of new features, including:

  • Game Recording – Thanks to cool new hotkeys, recording a game has never been easier.
  • Higher Frame Rates – Use frame rates as high as 100 fps (MPEG­4, WMV) or 60 fps (MPEG­2).
  • Background Mode –  Completely free up your monitor while recording by using RVC in Background Mode.
  • Dual Audio – Use dual audio recording with any video codecs you choose.
  • Multiple Formats –  Save to any format you want, including MPEG, WMV, AVI and DVD-ISO to name just a few.
  • Improved Webinar Audio: The new Dual Audio recording feature avoids disturbing echo feedback between speakers and the microphone. A mute/unmute hot key and button are included, as well.

Read more details about what make the new Replay Video Capture 8 so great, or upgrade here!

We’ve Scaled El Capitan (OS X, that is)! New Update

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Getting things done in a simpler, more intelligent way is why we’re in business – today we’re excited to announce an update that makes our smart products even better.

Since OS X El Capitan gives you more flexibility and power to do the things you love with your Mac, we made sure that every single one of our Applian products for Mac are completely compatible with this new version. Make sure you have the latest and greatest Applian software for your Mac to unlock the power of El Capitan & Applian!

As always, we’re working tirelessly to make sure you have the best versions of Replay Media Catcher, Replay Video Capture, Replay Music and Replay Converter to use on your Mac.

 

They’re Here! Applian for Mac

Applian Product for Mac

For years we’ve fielded hundreds – possibly thousands – of questions and requests for Mac versions of our products , and we (honestly) thought it would never happen. But after lots of hard work, and a little bit of magic, we’ve finally developed and launched our most popular products for Mac computers!

Now you can get powerful media capturing, screen recording and conversion capability on your Mac. With similar functions and features as our PC products, these Applian Mac products give you the ability to capture and record all kind of web content, video and streaming audio.

To celebrate this exciting milestone we are offering 50% off our new Mac products if you already own our PC versions. Click here to get your deal!

See Our Mac Products

We would love to hear what you think! Come let us know on Facebook or find us on Twitter.

 

NEW RELEASE: Replay Media Catcher 6

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Capture More Media Than Ever Before!

Our new Version 6 is better than ever, and you’ll have the most advanced video and audio downloading program on the planet. Here’s what you get with this HUGE upgrade:

  • New DVR Recording Option: Capture encrypted video – legally! Pick from popular web sites, and recordings take place real-time in the background. Powerful and convenient.
  • New Media Guides with Direct Downloads: Enter the name of a movie or TV show, and Replay Media Catcher will scour the web to find you a download file – removing most annoying pop-up ads.
  • New Drag-and-drop Downloading: Simply drag a website URL from your browser onto Replay Media Catcher 6 to start downloading. Also works with copy & paste for fast queuing.
  • Records More Video Formats: Replay Media Catcher is still the best way to download videos using all the latest protocols.
  • Enhanced Converter: Any video or audio downloaded or captured by Replay Media Catcher 6 can be converted to many different formats.
  • Improved Ad Blocking: Videos from our continuously updated list of ad sites are no longer captured.
  • And more! Easier-than-ever interface, and lots of other minor improvements.

 

Get It Here!

 

Watch this two minute video to see how the new Replay Media Catcher 6 makes downloading video and recording audio easier than ever:

Applian’s Ironman: Congratulations Shellie!

Did you know that Applian Technologies employs 2 Triathletes? That’s right! Our very own Dr. Jeffery Wilson and Shellie Heggenberger are both accomplished Triathletes. When not answering your every Replay Media Catcher question in tech support, Shellie can usually be found training for one event or another. Her latest accomplishment is no small endeavor. A couple of weeks ago, Shellie completed her 5th Ironman distance triathlon. Yes, that’s a 2.4 mile swim, a 112 mile bike, followed by a 26.2 mile run! She finished Ironman Western Australia in just over 13 hours. Whew!

Team Applian is super proud of you Shellie!

It’s not every day you finish an Ironman and get to hug a koala.